thread_not_found

An AI reply named a conversation that doesn't exist, belongs to another app, or that no customer started (a send the customer never answered).

Status: HTTP 404 · Messages and email

What happened

An AI reply named a conversation that doesn't exist, belongs to another app, or that no customer started (a send the customer never answered). An AI replies only inside a conversation a customer started.

What to do

List them with GET /server/inbox/threads or the connector's live_inbox.

Read more

• thread_not_found in the error table
• Email
• Messages and links
• Server methods (the Inbox on your server)
• Changelog: when codes were added or removed