subscription_unknown

The customer's plan has no Stripe subscription on record to cancel.

Status: HTTP 409 · Approvals, the CLI and the connector

What happened

The customer's plan has no Stripe subscription on record to cancel. Gemmein hears it from Stripe's webhook.

What to do

Cancel it in Stripe.

Read more

• subscription_unknown in the error table
• Get started (dashboard guide)
• The hosted connector
• Changelog: when codes were added or removed