inbox_auto_reply

The customer's last message wasn't written by a person (an auto-reply, an out-of-office, a bounce or a mailing list), so an AI reply could start a mail loop.

Status: HTTP 409 · Messages and email

What happened

The customer's last message wasn't written by a person (an auto-reply, an out-of-office, a bounce or a mailing list), so an AI reply could start a mail loop. Nothing was sent.

What to do

Wait for the customer to write, or your human replies from the Inbox.

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